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Category: Updates

Notifications in Your Dashboard, Safety Hints for First Contacts, and a Help Form
Updates
Notifications in Your Dashboard, Safety Hints for First Contacts, and a Help Form

Published on 20/10/2026 • by Robert

hank now has a notification bell that collects every new message, offer and AI report in one place, and chat mails wait a few minutes so you are not mailed about messages you already read. Your first message and your first offer come with safety hints, and the chat tells you when the other account is new. Plus: close a request straight from the email, a help form in your dashboard, codes from clubs and partners, and a smarter marketplace search.

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Several Parts in One Request, Your Own Search Allowance, and a Verified Bot
Updates
Several Parts in One Request, Your Own Search Allowance, and a Verified Bot

Published on 19/09/2026 • by Robert

In July we told you to file one request per part. We changed our mind. A request can now name several parts and hank searches for each of them separately, while a new allowance panel shows exactly how many automated searches you have left. Plus: part numbers get checked the moment you file a request, shared requests get a real link preview, and hank's crawler is now a Cloudflare verified bot.

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Live Queue for AI Reports, Equivalent Parts, and Fewer Clicks
Updates
Live Queue for AI Reports, Equivalent Parts, and Fewer Clicks

Published on 31/07/2026 • by Robert

July was all about taking the waiting out of waiting. AI reports now have their own dashboard with live queue positions, you can allow equivalent part numbers for more and cheaper offers, and creating a request for a car you already own takes a single click.

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1,300+ New Shops, Better AI Reports, and Enhanced Safety
Updates
1,300+ New Shops, Better AI Reports, and Enhanced Safety

Published on 30/05/2026 • by Robert

Our May updates are all about expansion and safety. We've added over 1,300 specialist shops, improved AI report details, expanded classic car support, and upgraded our behind-the-scenes security systems to keep hank safe.

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Smarter Search, Cleaner Forms, and Almost 200 of You
Updates
Smarter Search, Cleaner Forms, and Almost 200 of You

Published on 28/04/2026 • by Robert

The last few weeks have been about sharper search results, simpler part request forms, and getting new users to their first action faster. Here's what's new.

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