# hank

> hank is a European marketplace for car replacement parts. Car owners post what they need, and sellers respond with offers. Available in 7 languages (EN, DE, ES, FR, IT, NL, PL).

## How it works

1. A car owner creates a part request describing what they need (vehicle make/model/year, part description, photos)
2. Sellers browse open requests and submit offers with price, condition, and shipping details
3. Buyer and seller communicate via built-in chat (with automatic translations across languages)
4. The transaction is completed directly between buyer and seller

## For buyers

Can't find what you need in regular parts stores? Post a picture of what you're looking for and let fellow car lovers send you offers delivered right to your door.

**How buying works:**

1. Post Request — Create a part request with photos and details of what you need. It's free and takes minutes.
2. Receive Offers — Sellers across Europe will send you offers with photos, prices, and shipping details.
3. Compare & Negotiate — Review offers, message sellers directly, and negotiate the best deal for your needs.
4. Complete Deal — Finalize the transaction and get your part delivered.

**Why buyers use hank:**

- European Inventory — Access a comprehensive network of spare car parts across the EU/EEA & UK. Find rare and hard-to-find components from sellers throughout Europe.
- Hard-to-Find Parts — Specializing in rare and discontinued parts. When others can't help, hank connects you with sellers who have exactly what you need.
- Direct Deals — Connect directly with sellers across Europe. No middlemen, no extra fees, just honest peer-to-peer transactions.
- Automated Part Search — After posting your request, we automatically scan the web for matching listings and email you the results.
- Auto-Translate — Part descriptions and chat messages are automatically translated to your language. Communicate with sellers across Europe without language barriers.
- All Part Conditions — New, refurbished, or used — find parts in any condition from sellers across Europe.

## For sellers

Connect with buyers across Europe making money from your spare car parts. No fees, no hassle, just profit.

**How selling works:**

1. Browse Requests — Browse part requests from buyers and use powerful filters to match against your inventory.
2. Make Offers — Send offers with photos and details to interested buyers through our secure platform.
3. Negotiate — Discuss details, negotiate price, and arrange payment and delivery terms.
4. Ship & Earn — Ship your part and get paid. Keep 100% of the sale price with zero platform fees.

**Why sellers use hank:**

- Zero Fees — Keep 100% of your profits. No listing fees, no commission, no hidden charges.
- European Reach — Reach buyers across the EU/EEA & UK. Your local spare part could be exactly what someone needs in another European country.
- Custom Lists — Set up filters matching your inventory (by make, model, year, region, or keywords). hank sends you a daily email digest with new buyer requests that match your filters.
- Auto-Translate — Part descriptions and chat messages are automatically translated. Sell to buyers across Europe without language barriers.

## AI-powered automatic part search

When a user posts a part request, hank automatically searches the web for matching listings and emails the user a report. The AI searches across auto parts shops and marketplaces, then evaluates and ranks each result by relevance: in-stock listings with prices come first, followed by partial matches and catalog pages. Reports typically arrive within 15 minutes. The search uses the user's language and region settings to find locally relevant results. This feature complements human sellers on the platform — part requests remain visible to all dealers and private sellers while the AI search runs in parallel.

## Frequently asked questions

### What is hank?
hank is a free European marketplace that connects car parts buyers and sellers. Instead of searching through countless shops, you post what you need and sellers come to you with offers. It works across the EU/EEA & UK with automatic translation so language is never a barrier.

### How does buying parts work?
Create a part request with photos and a description of what you need. Sellers across Europe will see your request and send you offers with prices, photos, and shipping details. You compare offers, chat with sellers, and pick the best deal.

### How does hank's automated part search work?
When you post a part request, hank automatically searches the web for matching listings and sends you an email with the results. You don't need to do anything extra — just post your request and we handle the rest. Your request still stays visible to sellers on hank, so the automated search is an extra layer on top of the regular marketplace.

### How does selling parts work?
Browse open part requests from buyers and use filters to find matches for parts you have available. When you find a match, send an offer with photos, your price, and shipping details. You negotiate directly with the buyer and keep 100% of the sale.

### Is hank free to use?
Yes, hank is completely free. There are no listing fees, no commissions, and no hidden charges. Buyers post requests for free and sellers make offers for free. You only pay for the part itself and shipping, arranged directly between buyer and seller.

### Which countries does hank support?
hank is available across the EU/EEA and the UK. You can buy and sell car parts across borders with no restrictions. All part descriptions and chat messages are automatically translated to your language.

### How do I contact a seller or buyer?
Once a seller makes an offer on your request, you can message each other directly through hank's built-in chat. Messages are automatically translated so you can communicate with anyone across Europe.

### What if a part doesn't match the description?
We encourage buyers and sellers to communicate thoroughly before completing a deal. Ask for detailed photos and descriptions. Since transactions happen directly between users, we recommend discussing return policies and conditions upfront.

### How do I get started?
Create a free account and you're ready to go. As a buyer, post your first part request with a photo and description. As a seller, browse open requests and start making offers. It only takes a few minutes to get started.

### I sell niche parts — do I have to check hank every day?
Not at all. With Custom Lists you can set up filters matching your inventory — by make, model, year, region, or keywords. hank sends you a daily email digest with new buyer requests that match your filters. You only see what's relevant to you, no scrolling required.

### How does hank make money if it's free?
Right now, hank is 100% free and we're focused on one thing: growing the community. We have big plans for the future, but our priority is building the best car parts marketplace in Europe first. Once the community is thriving, we'll explore sustainable ways to keep hank running long-term.

## Blog posts

- [Why we made hank](https://hank.parts/en/blog/why-we-made-hank): The story behind hank
- [How to make your first part request](https://hank.parts/en/blog/make-your-first-part-request): Step-by-step guide for buyers
- [The offer system explained](https://hank.parts/en/blog/offer-system): How offers and pricing work
- [Custom lists for sellers](https://hank.parts/en/blog/custom-lists-feature): Save searches and get notified
- [Automatic translations](https://hank.parts/en/blog/automatic-translations): Cross-language communication
- [Chat translations](https://hank.parts/en/blog/chat-translations): Real-time message translation
- [Automatic part search](https://hank.parts/en/blog/automatic-part-search): AI-powered search reports that find parts across the web
- [Trader badges](https://hank.parts/en/blog/trader-badges): Verified seller badges
- [UK launch](https://hank.parts/en/blog/uk-launch): hank expands to the United Kingdom
- [Find customers with keyword search](https://hank.parts/en/blog/find-customers-multiple-vehicle-brands-keyword-search): Multi-brand search for sellers
- [Integrations & partner with us](https://hank.parts/en/blog/integrations-partner-with-us): Partnership opportunities

## Legal

- [Terms of Service](https://hank.parts/legal/terms)
- [Privacy Policy](https://hank.parts/legal/privacy)
- [Cookie Policy](https://hank.parts/legal/cookies)
- [Imprint](https://hank.parts/legal/imprint)

## Languages

The UI and all public pages are available in 7 languages at `/{lang}/...`:
de (German), en (English), es (Spanish), fr (French), it (Italian), nl (Dutch), pl (Polish).
The built-in chat supports automatic real-time translations across many more languages, so buyers and sellers can communicate regardless of what language they speak.